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FAQ

CAR RENTAL TERMS AND CONDITIONS

You’ll find in this section all the frequently asked questions.
If you need futher informations, feel free to Contact us.

Renters and drivers age

At least 21 years old.

Drivers License

The driver must have held a valid license for at least 12 months.

Insurance

All authorized drivers of Fideles Rent a Car vehicles are covered against fire and liability to third parties for death, injury or damage to property. Drivers under the age of 23 years pay an additional insurance fee 20 € per rental.

One way rental

You can pick up your car at airport/port/hotel and leave it in another location (airport/port/hotel).

Minimum Rental

One Day (24H)

How much is the cost of gasoline in Rhodes ?

The price of gasoline in Rhodes ranges from 1,6 € to 1,9 € per liter.

COLLISION DAMAGE WAIVER (C.D.W.)

On condition that the driving code has not been violated, renter’s responsibility can be reduced to 400 €. (included in our prices)

THEFT PROTECTION (TPC)

It’s included in the car rental prices. It is valid only if a police report is submitted.

INSURANCE VALIDATION

The insurance becomes invalid if when driving on non-asphalt roads. Damages underneath of the car, clutches, and loss or damage of the keys are not covered by any insurance.
If the driver is not written in the contract, or if driver is under the influence of drugs or alcohol.

ADDITIONAL DRIVER

It’s free of charge.

Accident / breakdown ?

Vehicle must never be removed from place of accident until police report has been completed and Fideles Rent a Car must be notified immediately .
Fideles Rent a Car will contact the police .
If you do not report accident to the police and comply with the requirements under the country’s law, the insurance might become invalid.
The report should state if there was any influence of alcohol or drugs. It is essential that you also report any accident or damage to the car rental company.

In case of other damages to the rented car, the above procedure should also be followed. If the vehicle is damaged while parked you have to report the damage to the car rental company before the car is moved.

Documents of the car and the keys of the car must be handed to Fideles Rent a Car.
Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.

Tyres Insurance

Ιf you have a problem with a tyre (for example, punctured and flat tyres) you need to have it immediately replace it immediately, to avoid irretrievable damage thereof. (Remember that you are fully insured for such instances – you do not pay for it)

In case you keep driving with the punctured and flat tyre far enough for the tyre to be damaged beyond repair, you will be charged for that tyre.

Tyres cost between 50.00 Euro and 100.00 Euro each, depending on the type of car (economy /compact vehicle) you have rented. For luxury cars, the price per tyre varies.

Are there any maps in the car?

Yes, if you wish, we will provide a map of Rhodes for free.

An authorized credit card is needed for all rentals for guarantee purposes. Cash guarantee can also be accepted.

All prices are subject to 24% V.A.T.

Please note, website prices apply to online bookings only.

Fideles Rent a Car ® 2018 - 2021
Reg. No. 1476E81000105501 All Rights Reserved