CAR RENTAL TERMS AND CONDITIONS
You’ll find in this section all the frequently asked questions.
If you need futher informations, feel free to Contact us.
Renters and drivers age
At least 23 years old.
The driver must have held a valid license for at least 12 months.
All authorized drivers of Fideles Rent a Car vehicles are covered against fire and liability to third parties for death, injury or damage to property.
If your desired delivery and pick up location is more than 25 km from our office, please note that there is an extra charge and the rental duration is 3 days minimum.
Do i need a credit card to make a reservation?
No, you do not need to have a credit card. Cash guarantee can also be accepted.
One way rental
You can pick up your car at airport/port/hotel and leave it in another location (airport/port/hotel).
One Day (24H)
COLLISSION DAMAGE WAIVER (C.D.W.)
On condition that the driving code has not been violated, renter’s responsibility can be reduced to 0 €. (included in our prices)
THEFT PROTECTION (TPC)
It’s included in the car rental prices. It is valid only if a police report is submitted.
Collission Damage Waiver with no excess is included in the total rental price. With this insurance you are covered from any excess payments. In the event of an accident you are fully covered for any costs regarding the vehicle, passengers and third parties.
The C.D.W. is not valid for:
*Damages caused by violating the provisions of the Greek Driving Code.
*Damage to the vehicle from an accident without the presentation of a Police Report.
*Theft of personal items
*Loss or damage of key
The insurance becomes invalid if when driving on non-asphalt roads, when the driver is not written in the contract, or if driver is under the influence of drugs or alcohol.
It’s free of charge.
Accident / breakdown ?
Vehicle must never be removed from place of accident until police report has been completed and Fideles Rent a Car must be notified immediately .
Fideles Rent a Car will contact the police .
If you do not report accident to the police and comply with the requirements under the country’s law, the insurance might become invalid.
The report should state if there was any influence of alcohol or drugs. It is essential that you also report any accident or damage to the car rental company.
In case of other damages to the rented car, the above procedure should also be followed. If the vehicle is damaged while parked you have to report the damage to the car rental company before the car is moved.
Documents of the car and the keys of the car must be handed to Fideles Rent a Car.
Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.
Ιf you have a problem with a tyre (for example, punctured and flat tyres) you need to have it immediately replace it immediately, to avoid irretrievable damage thereof. (Remember that you are fully insured for such instances – you do not pay for it)
In case you keep driving with the punctured and flat tyre far enough for the tyre to be damaged beyond repair, you will be charged for that tyre.
Tyres cost between 50.00 Euro and 100.00 Euro each, depending on the type of car (economy /compact vehicle) you have rented. For luxury cars, the price per tyre varies.
Are there any maps in the car?
Yes, if you wish, we will provide a map of Rhodes for free.
All prices are subject to 24% V.A.T.
Please note, website prices apply to online bookings only.